Privacy Policy

TRYMEFIRST LLP has created this website Privacy. Privacy Policy to demonstrate that it is committed to implementing measures designed to protect the privacy of those using our services & accessing this website www.trymefirst.in under the applicable laws and regulations. 

This Privacy Policy applies to your Personal Data which is processed by us, whether electronic or physical mode. In this Privacy Policy, the expression 'Data Subject; 'Personal Data; 'Controller; 'Processing' and 'Processor' shall have the meanings given to the applicable privacy laws.

We are authorized to treat data privacy seriously. You must know exactly what we do with your Personal Data.

Throughout this document, "us", "we" "our", "ours", refer to TRYMEFIRST LLP. Where we have said 'you' or 'your', this means YOU.

WHO WE ARE

The domain name www.trymefirst.in ("Trymefirst" or "Site" or Platform) is owned by TRYMEFIRST LLP under the Companies Act, 2008 with its registered office at address is Ewsg 1222 Awas Vikas 1/ Panki Road Kalyanpur Kanpur Kanpur Dehat UP 208018.

Collection of Personally Identifiable Information

We collect personally identifiable information (name, email address, phone number, etc,) from you when you create a free account with the Website. While you can browse some sections of our website without being a registered member, certain activities (like placing an order) do require registration. We do use your contact information to send you our offers based on your previous order. We may also maintain a record of your product interest & acquire information about you for our present and/or future affiliates.

INFORMATION YOU GIVE US:

We store & receive any information you provide while using TryMeFirst, or give us in any other way. You can also choose not to provide certain information, but then you might not be able to use TryMeFirst. We only use the information that you give for such purposes as creating your account, processing your transactions, communicating with you, and responding to your request.

INFORMATION FROM OTHER SOURCES:

We might receive information about you from other sources, such as address information and updated delivery from our carriers, which only we use to correct our records & deliver your next purchase more easily.

Collection of Sensitive Personal Data or Information

We collect & you may provide us with personal information and/or sensitive personal information or data as understood under the IT Act and IT Rules. In addition to such information or personal data, you may also provide us with information like financial information such as credit card, bank account or debit card, or other payment instruments details, password, physical health condition, sex, medical history, etc. (collectively "Sensitive Information") for availing the services at our website.

CATEGORIES OF PERSONAL DATA

Categories of Personal Data collected and processed by us are as follows;

Demographic & Identity data
  • Contact details such as name, email address, contact number, shipping address, country, date of birth, profile picture

  • Open data and public records such as information about YOU that is openly available on the internet

  • Details such as Transaction amount, Bank Name, Card Type, Card number

Online Identifiers and other Technical Data
  • Location details such as data we get about your location, IP address, logs, or from where you connect a computer to the internet

  • Technical details such as device information, location, and network carrier when you use our mobile applications

  • Communications details such as the Metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages, and calls

  • Usage data details such as data about how you use our website or web-based properties, pages viewed, etc.

CONSENT

By using the Website and/or by providing your information, you consent to the collection & use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

PURPOSES OF GATHERING YOUR PERSONAL DATA

We use your personal information to operate, provide, develop, and improve the products and services. These purposes include:

PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES

We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products & services, and promotional offers.

PROVIDE, TROUBLESHOOT, AND IMPROVE TryMeFirst

We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of TryMeFirst. 

RECOMMENDATIONS & PERSONALIZATION

We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with TryMeFirst.

COMMUNICATE WITH YOU

We use your personal information to communicate with you in relation to TryMeFirst via different channels (e.g., by phone, e-mail, chat).

ADVERTISING

We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. 

LAWFUL BASES OF PROCESSING YOUR PERSONAL DATA

We are permitted to process your Personal Data in compliance with applicable laws and regulations by relying on one or more of the following lawful bases:

  • You have explicitly agreed to us processing your Personal Data for a specific reason

  • The processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you

  • The processing is necessary to be in compliance with our Legal Obligations

  • The processing is necessary for the purposes of a legitimate interest (“Legitimate Interest”) pursued by us, such as

  • to provide services to you,

  • to evaluate, develop or improve our products and services

Where the processing is based on your consent, you have a right to withdraw your consent at any time. You may withdraw consent by contacting us. Upon receipt of your written request to withdraw your consent, consequences of withdrawal will be communicated to you and, upon your agreement, your request for withdrawal will be processed.

COOKIES AND OTHER TRACKERS USED BY OUR DIGITAL PROPERTIES

A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. the Website places both permanent and temporary cookies in your computer's hard drive. Website cookies do not contain any of your personally identifiable information.

We use cookies, permissions, and other trackers in our website, web-based properties, and mobile applications that are used to collect and process data about you so we can provide you a better online experience as well as improve our services.

Below are the categories of cookies used on our website along with a description of what they are used for Strictly Necessary.

These cookies are needed to run our website, to keep it secure if you are logged on, and to obey regulations that apply to us.

If you are a customer, they help us know who you are so that you can log on and manage your accounts. They also help us keep your details safe and private.

 

Functional

These cookies are used for remembering things like:

  • Your user ID on the log on page

  • Your region or country

  • Your preferred language

  • Accessibility options like large font or high contrast pages

Performance

These cookies tell us how you and our other customers use our website. We combine all this data together and study it. This helps us to:

  • Improve the performance of our services

  • Improve the products we provide

Most web browsers allow some control of most cookies through the browser settings. Please note disabling the ‘Strictly Necessary cookies' may cause certain parts of our website to remain inaccessible to you.

We use other tracking mechanisms in addition to the above

  • Pixel Tags

  • Log Files

  • Visitor analytics

DO NOT TRACK

Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our sites are not currently set up to respond to those signals. 

PERSONAL DATA DISCLOSURE

TryMeFirst contains third-party SDKs that collect personally identifiable information (PII). They use this information to better target users or provide elements of our products & services on behalf of us. These third-party sites have separate and independent privacy policies.

TRYMEFIRST USES THREE TYPES OF SDKs:

SDKs

  • Purpose

  • Analytics

  • Analyze in-depth detail about the visitors on our app

  • Settle errors

  • Better target users and

  • Provide push notifications and digital ads to the users

  • Example-Clevertap,Appsflyer,Crashlytics, Gamooga

Payment

  • Complete customers’ payment transaction Example – PayU, Razorpay, Cashfree

Login

  • Help users login at TryMeFirst Example – Google, Facebook.

We have appropriate contracts in place with our third-party partners. This means that they cannot do anything with your Personal Data that is outside of the scope permitted by us. They hold it securely and retain it only for the period specified in our contracts with them.

We might also disclose your Personal Data to appropriate authorities if we believe that it is reasonably necessary to comply with a law, regulation, legal process, to protect the safety of any person, to address fraud, security, or technical issues, or to protect our rights or the rights of those who use our products & services.

Reasons for disclosing your Personal Data to other parties:

We may disclose your Personal Data to others where it is lawful to do so including where we or they:

  • need to provide you with products or services

  • where you have initiated a payment

  • have a legal obligation to do so, e.g. to assist with detecting and preventing fraud,

  • have a requirement in connection with regulatory reporting, litigation, or asserting or defending legal rights and interests

  • have a legitimate business reason for doing so

  • want to send you information and promotional material regarding our products and services,

  • have asked you for your consent to share it, and you’ve agreed

  • Improve your online experience by using our product.

To whom your Personal Data may be disclosed:

We may disclose your Personal Data for the above purposes to other parties including:

  • Partnering vendor brands, Other group companies, and any subcontractors, agents, or service providers who work for us or provide services to us or group companies (including their employees, sub-contractors, service providers, directors, and officers)

  • Law Enforcement Authorities, Government Authorities, courts, dispute resolution bodies, our regulators, auditors, and any party appointed or requested by our regulators to carry out investigations or audits of our activities

  • Statutory and regulatory bodies and authorities (including the government) investigating agencies and entities or persons, to whom or before whom it is mandatory to disclose the Personal Data as per the applicable law, courts, judicial and quasi-judicial authorities, and tribunals, arbitrators, and arbitration tribunals

  • Overseas regulators

  • Anybody else that we’ve been instructed to share your Personal Data with by you 

CROSS-BORDER DATA TRANSFER

Personal Data we hold about you may be transferred to other countries outside your residential country for any of the purposes described in this Privacy Policy. 

You understand and accept that these countries may have differing (and potentially less stringent) laws relating to the degree of confidentiality afforded to the information it holds and that such information can become subject to the laws and disclosure requirements of such countries, including disclosure to governmental bodies, regulatory agencies, and private persons, as a result of applicable governmental or regulatory inquiry, court order or other similar processes. In addition, several countries have agreements with other countries providing for the exchange of information for law enforcement, tax, and other purposes.

If we transfer your Personal Data to third parties for purposes stated in this Privacy Policy, we will use our best endeavors to put in place appropriate controls and safeguards to ensure that your Personal Data is kept accurate, adequately protected, and processed only for specified and reasonable purposes in a manner that is fair, transparent and has a lawful basis, and is stored for no longer than is absolutely necessary.

DATA SECURITY

We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission, and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security. We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Data in line with our policies. 

RETENTION AND DISPOSAL OF DATA

We keep the Personal Data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We will only use your Personal Data for those purposes and will make sure that your Privacy is protected. We shall take reasonable steps to delete or permanently de-identify Personal Data that is no longer needed.

LINKS TO OTHER WEBSITES

Our website may contain links to websites of other organizations. This privacy policy does not cover how that organization processes Personal Data. We encourage you to read the privacy policies on the other websites you visit.

CHILDREN’S PRIVACY

Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors.

YOUR RIGHTS AS A CUSTOMER

We understand that when you interact with TryMeFirst, you have rights over your Personal Data. These rights involve providing reasonable steps to allow you to access your personal data, correct any errors among others. In the event that you are not satisfied with our response or have unresolved concerns, you can get in touch with us to resolve the issue by means of privacy info@trymefirst.in

CONTACT US

For any further queries and complaints related to privacy under applicable laws and regulations, you could reach us at:

Contact Email Address: info@trymefirst.in

NOTIFICATION OF CHANGES

We keep our Privacy Policy under regular review to make sure it is up to date and accurate. Any changes we may make to this Privacy Policy in the future will be posted on this page. We recommend that you re-visit this page regularly to check for any updates.