We love to get it right for you, every single time you trust us with your purchase. However, we acknowledge that there will be occasions when products get damaged in transit, a wrong product gets shipped or the quantity shipped is incorrect.

 

If any of the above points are valid for you, we will help you with a return if notified within 4 hours of receiving your order.

 

In case we are unable to facilitate an exchange, a full-refund for your order will be provided after we receive your products and it undergoes a quality check. If the quality check is approved, a refund request will be initiated and your money will reflect in your mode of payment within 7-10 working days.

 

All returned items must be accompanied by a copy of the original receipt, a return/exchange authorization number and the item must be in an unopened, saleable condition.

 

We only replace items if they are defective, damaged, a wrong item has been shipped or the quantity shipped is incorrect.

 

Please note that we cannot offer an exchange or refunds in the following situations:

 

- Products are damaged due to misuse/overuse.

- Product is used or altered.

- If a request is initiated after 3 business days of order delivery.

 

TryMeFirst is not responsible for damage post-delivery of an item. Once an order is placed, it can be canceled within 3 hours at no extra cost and the entire money will be refunded into the account of the instrument used.

In case of any queries, please write to info@trymefirst.in